Everyone has certainly come across the concept of the IQ. Its level can only be 20% factors determining success. What else affects the success of life? To a large extent, it is the EQ, still for some foreign sounding.
Emotional intelligence, that is, the ability to recognize people’s feelings and feelings, translates into the ability to solve conflicts, better cope with stress, faster decision making.
Employee features with high level of emotional intelligence
A worker with a high level of EQ will do better in many areas such as self-awareness, self-regulation, empathy, assertiveness, persuasion, leadership and cooperation.
He is aware of the feelings he feels at the moment, which translates into a realistic assessment of his own capabilities. This does not make it more than he can do.
Even a person who is able to regulate his emotions will not escape stressful situations. However, having a high level of EQ will quickly return to emotional balance.
Such an employee is more willing to set new goals and strive to achieve them. After failure, he can be the first to launch a new project.
He has the ability to look at the situation from the perspective of the other side, which allows him to mitigate conflicts. He can also perfectly negotiate terms, which will be his strong side in contact with the contractor. This is why it is possible to build long-term relationships.
The person dealing with emotions is responsible. She will feel guilty for failing and will be reluctant to blame her for her fellow workers. She'll know she can handle the sad consequences of her actions.
A well - functioning emotional worker will be assertive. Coping with each other and resisting manipulation from others is one of its greatest advantages.
Long-term emotional suppression leads to various health complications, including migraines, digestive diseases, ulcers, neck pains or muscle tension. Employing employees with a high level of emotional intelligence results in lower turnover in the team and less frequent medical dismissals.
EQ employees are more effective.
EQ – Inborn or Acquired?
Emotional intelligence is a term introduced to psychology already in 1990 by American graduates of Harvard University – John Mayer and Peter Salavey. However, it was not until the last few years that the concept was attributed to great importance and popularized. In order to get better acquainted with it, even soft HR training began.
But can such actions result? Can EQ be learned? That's right! Every man is born with a certain inherent level of emotional maturity. However, it can be constantly practiced and developed. As a result, it is possible to gain greater awareness of their own and other behaviours. Expanding these competences will facilitate career development.
Employees with developed emotional intelligence bring many benefits to the company, so it is worth investing in them.